Business Sys. Analysis Specialist
NTT DATA Services
Consultancy/IC Level
Business Sys. Analysis Specialist
Bala Cynwyd,
United States•5mo ago
HybridNot Specified
Role Summary
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Senior technical business analyst supporting actuarial production jobs and applications in Bala Cynwyd, PA. You will manage requirements, write technical and business documentation, support users, and handle incident and problem management for actuarial systems. The role focuses on production support, vendor interfacing, and ensuring SLAs are met.
JOB DESCRIPTION SUMMARY
- Senior Technical Business Analyst supporting actuarial production systems
- Manage requirements: gather, define, validate, control
- Production support, incident management, and RCA for SEV1/SEV2 tickets
- Write business requirements and technical design documents
- User support, vendor interface, and SLA oversight in Bala Cynwyd, PA
DOMAIN EXPERTISE
- Actuarial production job support
- Incident and problem management for SEV1/SEV2 issues
- Requirements gathering and governance with actuarial stakeholders
- Technical documentation and technical design writing
- Vendor interface and issue management
KEY REQUIREMENTS
- 6+ years as a Technical Business Analyst
- Proven requirements management and governance experience
- Strong technical documentation and design writing skills
- Experience with production support, incident and problem management
- Ability to review client SQL and interface with vendors/stakeholders
TECH STACK
- No tech stack specified
