Privacy Policy for Acturhire

1. Information We Collect

1.1 Information you provide

When you create an account, complete onboarding, upload a resume, apply for a role, post a job, or contact us, we may collect:

• Name and email address (including from Google or LinkedIn sign-in)
• Contact details and professional profile data (for example experience, exams, location, work authorisation, and visibility preference)
• Resume / CV files and the text we extract from them
• Job applications, saved jobs, and similar activity on the Service
• Payment and billing details processed by Stripe (we do not store full card numbers)
• Job-posting content if you pay to list a role
• Messages you send us (for example feedback or support)

1.2 Information collected automatically

When you visit the website we may collect:

• IP address, browser type, device information, and approximate location
• Pages viewed, time spent, referral source, and clicks (including job views and applies)
• Cookies and similar technologies used for the site to work, remember preferences, and understand usage

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account, including sign-in with Google or LinkedIn
• Show you jobs, scores, and matches, and let you save or apply to roles
• Use AI tools on your resume, profile, and activity — when you upload a resume or use the Service generally, and when you run reviews, match analysis, tailored drafts, interview prep, or similar features
• Process Pro subscriptions, trials, and job-posting payments
• Send service emails (for example application checks, receipts, and account notices)
• Send job alerts and marketing emails if you are opted in — you can opt out at any time
• Show your profile and, if you allow it, your resume to employers and recruiters — including as a paid product, as described in section 5
• Match you to roles and improve those matches (this can involve automated profiling)
• Improve the Service, debug problems, prevent abuse, and comply with law

3. Artificial Intelligence and Large Language Models

We use large language models (LLMs) and other automated systems to operate the Service. We do this when you upload a resume or otherwise use the Service — for example to analyse a resume, score jobs, or build matches — and also when you use a specific AI feature such as a review, a tailored draft, or interview prep. In those cases we send the content needed to generate the result to third-party AI providers.

• Providers. We currently route these requests through an AI infrastructure provider (OpenRouter) to model operators (for example Google). We may change providers or models over time.
• Our use. We use the output to provide the Service, including analysis we run when you upload a resume or use the site and features you open yourself, and to store the result in your account so you can come back to it. We do not currently use your resume or profile to train our own models. If that changes, we will update this policy.
• Their use. Those providers process the content under their own terms and privacy policies so they can return the result. We do not control whether a provider later uses inputs to improve its own systems, except where we have a contractual restriction.
• Accuracy. AI output can be incomplete, outdated, or wrong. Treat it as assistance, not as professional, legal, or career advice, and review anything before you send it to an employer.
• Job and company content. We also use AI on publicly available job listings and company information (not your personal resume) to classify roles and generate company profiles.

If you do not want your resume or profile sent to an AI provider, do not upload a resume or use the Service.

4. Sharing Your Information

We do not sell your information to data brokers, advertisers, or anyone outside hiring. We may charge employers and recruiters for access to candidates who have chosen to be visible, as described in section 5. We otherwise share personal information only in these situations:

• Service providers. Hosting and database (Supabase), website hosting (Vercel), payments (Stripe), analytics and product usage (PostHog), email (Loops and Resend), authentication (Google and LinkedIn), and AI providers described in section 3. We may add or replace providers that help us run the Service.
• Employers and recruiters. If you apply to a job, we may record the application and you may leave the site to the employer's own form. We may also make your profile and resume available to paying or listed employers and recruiters for hiring, according to your visibility setting (section 5).
• Legal compliance. We may disclose information if required by law or to protect the Service, our users, or our rights.
• Business transfers. If Acturhire is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Profile Visibility and Paid Recruiter Access

You choose how visible you are to employers and recruiters. We may charge them (for example a subscription, a per-profile unlock, or a job-posting add-on) for access to candidates who are not in Stealth. That is access for hiring, not a sale of your data to the open market.

Depending on your setting and the product we offer at the time, that access may include people who viewed or applied to a role, a searchable candidate list, introductions, or a download of a resume you uploaded:

• Active: they may see your name, email, professional details, and resume.
• Anonymous: they may see limited professional details, and in some cases a redacted resume, without your name or email until you choose to share them or we introduce you.
• Stealth: you can browse and apply privately. We do not put you in recruiter search or paid-access lists.

You can change this in your account. Turning on Stealth stops new access; it does not recall information a recruiter already saw. We ask recruiters to use candidate information only for relevant hiring, but we cannot control what they do after they have it.

6. Cookies and Analytics

We use cookies and similar technologies to:

• Keep you signed in and remember preferences
• Understand how the site is used (we use PostHog for product analytics)
• Improve features and diagnose problems

You can block cookies in your browser. Some features may not work if you do.

7. Where Your Information Is Processed

We operate from the United Kingdom. Your information may be processed in the United States, the UK, and other countries where our providers (including Stripe, PostHog, Supabase, Vercel, and AI providers) run their services.

8. Data Security

We use technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We keep your information for as long as your account is active, or as needed to provide the Service, resolve disputes, and meet legal or accounting requirements. AI outputs tied to your account (for example a resume review) are stored so you can view them later.

To delete your account or personal data, email tom@acturhire.com. We will remove or anonymise data within a reasonable time, except where we must keep it.

10. Your Rights

You can ask us to:

• Access a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your information, subject to legal retention duties
• Opt out of marketing and job-alert emails via the unsubscribe link or your account settings
• Change your recruiter visibility setting (Stealth stops new paid recruiter access)

Some US states give residents additional rights. If that applies to you, email us and we will handle the request.

To exercise these rights, contact tom@acturhire.com.

11. Children

The Service is for people looking for professional actuarial roles. We do not knowingly collect personal information from children under 16.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by a notice on the website. The "Last Updated" date at the top will change. Continued use of the Service after an update means you accept the revised policy.

13. Contact

Questions about this Privacy Policy, or requests to exercise your rights:

Email: tom@acturhire.com