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Role Summary

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HIGHLIGHTS

Senior technical business analyst supporting actuarial production jobs and applications in Bala Cynwyd, PA. You will manage requirements, write technical and business documentation, support users, and handle incident and problem management for actuarial systems. The role focuses on production support, vendor interfacing, and ensuring SLAs are met.

JOB DESCRIPTION SUMMARY

Senior Technical Business Analyst supporting actuarial production systems
Manage requirements: gather, define, validate, control
Production support, incident management, and RCA for SEV1/SEV2 tickets
Write business requirements and technical design documents
User support, vendor interface, and SLA oversight in Bala Cynwyd, PA

DOMAIN EXPERTISE

Actuarial production job support
Incident and problem management for SEV1/SEV2 issues
Requirements gathering and governance with actuarial stakeholders
Technical documentation and technical design writing
Vendor interface and issue management

KEY REQUIREMENTS

6+ years as a Technical Business Analyst
Proven requirements management and governance experience
Strong technical documentation and design writing skills
Experience with production support, incident and problem management
Ability to review client SQL and interface with vendors/stakeholders

TECH STACK

No tech stack specified